Loan portfolio of the subbranch №9 of Donbas branch exceeded UAH 100 million and amounted 101,5 million. Within twenty months from the day of subbranch opening, it disbursed more one thousand and a half loans. Subbranch was active in entering individuals lending market, successfully cooperates with leading regional auto showrooms and real estate agencies that allowed it to establish itself as a leader in retail lending among subbranches of the banks operating in Donetsk.